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Project Allocation


Live domestic and international BPO projects allocated based on infrastructure readiness, manpower capability, and performance.

Centralized Governance


All alliance centers operate under Akontec-managed SOPs, QA frameworks, reporting, compliance, and audit mechanisms.

Proven Growth


High-performing partners receive priority access to additional projects, seat expansion, and long-term contracts.

Predictable Payouts


Structured billing cycles, SLA-linked payouts, and financial safeguards ensure stability and predictable cash flow.

# Akontec Managed BPO Alliance
Your Growth Partner

Akontec’s growth framework is designed to help delivery-ready BPO centers scale responsibly through assured projects, centralized governance, and performance-driven expansion. Growth is not based on promises — it is earned through quality, compliance, and consistency.

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Akontec Managed BPO Alliance Akontec Managed BPO Alliance
Why Choose Akontec ?

A managed BPO alliance built for execution, stability, and scalable growth.

Akontec Managed BPO Alliance

BPO Operations

We manage and operate inbound, outbound, and blended voice processes alongside non-voice and back-office operations under defined SLAs and delivery standards.

Process & Workforce

Operational workflows, agent roles, productivity benchmarks, and reporting structures are aligned centrally to ensure consistency across all alliance centers.

Technology & Delivery

Operate within an approved technology, including CRM, dialers, reporting dashboards, access controls, and secure infrastructure for secure, standardized delivery.

Performance & Capacity

Delivery capacity, seat utilization, and performance metrics are monitored continuously to ensure SLA compliance and operational stability.

# alliance growth
How Alliance Partners Scale Up.

Growth within the Akontec Managed BPO Alliance is structured, performance-led, and capacity-aligned. Partners scale only after operational stability, SLA compliance, and delivery consistency are achieved.

Stabilization Phase

Initial projects focus on process alignment, workforce stabilization, and SLA adherence under close governance.

Monitoring

Productivity, quality, attendance, and compliance metrics are tracked through centralized reporting and audits.

Expansion

Additional seats and projects are allocated based on proven delivery performance, not upfront commitments.

Continuity

Successful partners gain access to long-term engagements, diversified processes, and sustained workload continuity.

# Our Benefits of BPO Alliance
Why This Is a Low-Risk

Akontec’s Managed BPO Alliance is designed to eliminate the most common risks faced by BPO operators, including fake projects, payment delays, sales dependency, and operational uncertainty. This model ensures stable operations, predictable payouts, and long-term growth.

  • No brokers or lead sellers – all projects are directly contracted under Akontec.
  • Centralized billing and collections reduce payment delays and cash-flow risk.
  • Akontec manages client relationships, SLAs, and escalations.
  • Standardized SOPs, QA frameworks, and compliance controls
  • Performance-based project allocation and seat expansion
  • One-company delivery model with centralized governance

Speak with our Alliance Team: +91 99944 61072

Apply for Alliance
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# Our Work Process
Managed BPO Alliance Onboarding Process
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01
Capability

Infrastructure, manpower, experience, and compliance readiness are evaluated.

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02
Enablement

Commercials, Framework, SOPs, and performance metrics are finalized.

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03
Access & Training

CRM, dialers, scripts, QA frameworks, and structured training are provided.

04
Project Go-Live

Delivery-ready projects go live, followed by continuous monitoring and expansion.

# Partner Statements
Clients Happy Our IT Solutions.
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Alliance Partner
Voice Process

“Partnering with Akontec through the Managed BPO Alliance removed the biggest uncertainty in our business — sales and project sourcing. We were onboarded with clear SOPs, structured governance, and delivery-ready voice projects.”

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Alliance Partner
Non-Voice & Back-Office Operations

“What stood out for us was the structure. From SOPs to reporting and billing, everything was clearly defined. We were able to stabilize operations quickly and focus purely on delivery without worrying about client negotiations or payments.”

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Alliance Partner
Emerging BPO Delivery Center

“As a growing BPO Company, access to genuine projects was our biggest challenge. The Managed BPO Alliance gave us a governed entry point with clear expectations, controlled systems, and the confidence to scale responsibly.”

20
+

Active Alliance Partners

15+
+

Service Verticals Supported

100
%

Direct Client Projects

24
/7

Governance & Support

Akontec Managed BPO Alliance
# faq
Frequently Asked Questions

Is this a franchise?

Do you provide projects?
How do payouts work?

Per-seat, per-month payouts linked to SLA, quality, and attendance.

What is the alliance fee?

The alliance fee is shared during onboarding and depends on service scope, capacity, and project type.

Who handles clients and billing?

Akontec manages clients, contracts, billing, collections, and escalations.

What services will I be offering as an Alliance?

As an Alliance Partner, you will deliver a range of BPO services under Akontec’s managed framework. These may include customer support (inbound and outbound), technical support, chat and email support, lead generation, data processing, and back-office operations. Service allocation depends on your infrastructure readiness, team capability, and performance compliance.